Welcome to the National Federation of ALMOs website. You will find here briefings, information, advice and official guidance on all aspects of arms length management organisations. Read more.

What's new

The annual report to tenants: a toolkit

28 July 2010

HouseMark report in patnership with NHF, LGA, TPAS, NFA, TAROE, NFTMO, CCH

More updates

Forthcoming meetings

NFA/TSA liaison meeting

13 September 2010

11am to 1pm, TSA, Maple House

More meetings

Q & A

Review of customer contact by telephone
Sandwell Homes are currently reviewing our approach to managing customer contact by telephone to include the following services: general housing enquiries, housing repairs, gas services/repairs, rent enquiries/payments, housing options services, community alarms, emergency homelessness, all contact out of hours, CCTV...

More Q & A

Multimedia

NFA Awards 2009

1 April 2009

Here you can see a video about outstanding achievements of nominees and winners of the NFA Awards 2009

More multimedia